Information we collect and how we use it
We ask for your name, address, and contact information so we can ship your order. This information is also used to contact you if we have a question about your order.
We ask for credit card information so we can process your order. Your credit card information is processed on a secure site using SSL (Secure Socket Layer) encryption technology. Your credit card number will not be retained by On The Ball Promotions. Each time you return, you will be asked to resubmit payment information.
We do not share or sell email addresses.
Information we do not collect
When you are logged on to our site, we do not collect your name, email address, or any other personal information unless you provide it to us.
How we use your email address
If you email us with questions or comments, we may send you an email to follow up on your inquiry, however we do not use the email address for marketing purposes. We do not sell or share email addresses with any other companies.
Information we do not share with others
We do not contribute to or participate in shared or cooperative databases which give other companies access to your personal information.
All information relating to our customers is stored in a secure server.
Here's how you can manage your cookies:
Our use of Google Analytics
Google Analytics is a powerful tool that helps us create and maintain a user-friendly online browsing and shopping experience for you. Google Analytics collects such user information as how often they visit the site, if they are a new or returning website user, whether they are using a mobile device or desktop computer, whether they found our site through Google, social media, or some other referring source, and much more information to help us craft a smooth user experience.
Our usage of this software falls within the bounds of Google Analytics Terms of Service.
How to opt out of Google Analytics
You can opt out of Google Analytics for information collection. To prevent your data from being used by Google Analytics, visit the Google Analytics opt-out page.
Our use of Hotjar
We use Hotjar in order to better understand our website visitors’ use of OnTheBallPromotions.com. Hotjar is a technology service that helps us better understand our website visitors' experiences (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.).
How to opt out of Hotjar
You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site, and Hotjar’s use of tracking cookies on other websites by following this opt-out link.